Salon Policies

In an effort to better serve guests seeking last-minute accommodations, guests will now be required to cancel or reschedule their reservation 48-hours prior to arrival in order to avoid a 50% fee charged to your card on file.  If you have booked your appointment with less than 24 hours between your booking time and scheduled appointment you are required to cancel 3 hours before your service start time to avoid the late cancellation fee.

Similarly to the Late Cancellation policy, if you find that you need to reschedule your appointment, please do so no less than 48 hours before your appointment in order to avoid a 25% charge to your card on file.  If you have booked your appointment with less than 24 hours between your booking time and scheduled appointment, you are required to reschedule 3 hours before your service start time to avoid the late rescheduling fee.

If you do not show up for your scheduled appointments, without contacting the salon to cancel, you will be subject to pay the 75% AMOUNT of the services reserved.  Clients who no show on more than one occasion will be required to pay in full before any appointments are booked.

Though its best to make your appointment on time, we understand that sometimes life gets in the way. For this reason, we offer a 10 minute grace period for clients who are running late. Any later than 10 minutes requires rescheduling and a 25% late cancellation fee. Please note that you may have to accept an abbreviated service to keep our on-time clients on schedule. If you are running late, always call us as soon as possible as, depending on the schedule, we will be able to work with you if we know ahead of time.

Thank you for your understanding!